Cancellation Policy :Our cancellation policy allows you to cancel your order within 12 hours of placing it. If you wish to cancel your order, please inform us at 8808066694 or 8808066693 as soon as possible within this 12-hour window. However, if the product has already been shipped or has been booked for shipping within the 12-hour time frame, we will be unable to cancel the order.
Return Policy :We will accept returns or exchanges only in the case of damaged products. If you receive a damaged product, please inform Raj Essence Mart 24 hours of receipt by calling us at 8808066694 or 8808066693 or emailing us at rajessencemart3@gmail.com Please share pictures of the defective products through email in order to initiate the return process.
Once we receive the damaged product, we will send you a replacement or issue a refund. However, please note that the refund will be issued only after we receive an email consent from you and it may take 7-10 business days to process the refund.
Once we receive the damaged product, we will send you a replacement or issue a refund. However, please note that the refund will be issued only after we receive an email consent from you and it may take 7-10 business days to process the refund.
Please note that we will not entertain returns, exchanges, or refunds for any other reasons such as the product not matching your expectations or you simply changing your mind about the purchase. We will also not accept returns, exchanges, or refunds in the following cases: